Privacy Policy

Last updated: 10 June 2025

At Beacons App (“Beacons,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at getbeacons.app.

By using our service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

1. Information We Collect

Personal Information You Provide

Account Information:

  • Email address (required for account creation)
  • Password (encrypted and stored securely)
  • Multi-factor authentication recovery keys

Payment Information:

  • Billing name and address (processed securely through a third-party payment processor)
  • Payment method details (processed securely through a third-party payment processor)
  • We do not store credit card information on our servers

Content You Create:

  • Beacon names and descriptions
  • Signal labels and content
  • Configuration settings for your beacons
  • Any other content you choose to create or upload

Information We Collect Automatically

Usage Information (Analytics):

  • How you interact with our service
  • Features you use and frequency of use
  • Time spent on different pages
  • Beacon view and embed statistics

Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Referring website
  • Access times and dates

2. How We Use Your Information

We use the information we collect for the following purposes:

PurposeInformation UsedLegal Basis
Provide and maintain our serviceAccount info, content, usage dataContract performance
Process payments and billingPayment information, account detailsContract performance
Authenticate users and prevent fraudAccount info, technical dataLegitimate interest
Improve our service and develop new featuresUsage data, technical informationLegitimate interest
Provide customer supportAccount info, support communicationsContract performance
Send service-related communicationsEmail address, account informationContract performance
Comply with legal obligationsAll information as required by lawLegal obligation

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

  • Payment Processors: To process subscription payments (e.g., Stripe)
  • Cloud Hosting: To store and serve your data securely
  • Email Services: To send service-related communications
  • Analytics Services: To understand how our service is used (anonymized data only)

Legal Requirements

  • When required by law or legal process
  • To protect our rights, property, or safety
  • To protect the rights, property, or safety of our users
  • In connection with any merger, sale, or acquisition of our company

Public Information

Important: Any beacons you choose to embed publicly on websites will display the information you configure. This information becomes publicly viewable to anyone who visits those websites.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption: Data transmitted to and from our servers is encrypted using SSL/TLS
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Secure Infrastructure: Use of reputable cloud providers with strong security practices
  • Regular Updates: Regular security updates and monitoring
  • Password Protection: Your password is hashed and encrypted

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our service and fulfill the purposes outlined in this policy:

  • Account Information: Until you delete your account or request deletion
  • Payment Information: As required for tax and accounting purposes (typically seven (7) years)
  • Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics
  • Support Communications: Typically three (3) years for quality and training purposes

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain uses of your information

How to Exercise Your Rights

  • Account settings: Many preferences can be managed in your account dashboard
  • Email us: Send requests to the hello mailbox of getbeacons.app
  • Account deletion: You can delete your account through your account settings

Response Time: We will respond to your requests within 30 days (or as required by applicable law).

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

  • Essential Cookies: Required for the service to function (login sessions, security)
  • Analytics Cookies: Help us understand how Beacons is used
  • Preference Cookies: Remember your settings and preferences

Managing Cookies

  • You can control cookies through your browser settings
  • Disabling essential cookies may affect service functionality
  • We do not use advertising or tracking cookies

8. Third-Party Services

Our service may integrate with or link to third-party services:

  • Embedded Beacons: When you embed beacons on external websites, those sites may have their own privacy policies
  • Payment Processors: Have their own privacy policies for payment data
  • External Links: We are not responsible for the privacy practices of external websites

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Using cloud providers with appropriate certifications
  • Implementing contractual protections
  • Ensuring compliance with applicable data protection laws

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

  • We will post the updated policy on this page
  • We will update the “Last updated” date
  • For significant changes, we will notify you via email or in-app notification
  • Continued use of our service constitutes acceptance of the updated policy

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information we collect and how it’s used
  • Right to delete personal information (with some exceptions)
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

For specific privacy rights requests, please include:

  • Your account email address
  • The specific right you wish to exercise
  • Any relevant details about your request
This Privacy Policy is effective as of the date listed above and applies to all information collected by Beacons App.